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GlideStudioSteep

Privacy Policy

Your privacy matters to us at GlideStudioSteep

Effective Date: February 20, 2026 | Last Updated: February 20, 2026

Information We Collect

Personal Information You Provide

When you contact us for corporate flower arrangements or gift services, we collect information you voluntarily provide. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.

Information Collected Automatically

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

Important: We never collect more personal information than necessary to provide our flower arrangement and delivery services. Your privacy is fundamental to how we operate our business.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Order Processing: Managing your flower orders, deliveries, and payment processing
Communication: Responding to inquiries, providing updates, and customer support
Service Improvement: Analyzing feedback and usage patterns to enhance our offerings
Business Development: Creating tailored corporate programs and subscription services

Information Sharing and Disclosure

GlideStudioSteep respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

Service Partners

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

Legal Requirements

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost importance and employ suitable technical and organizational safeguards. This covers secure storage, encrypted transmissions, and restricted access to personal information inside our company.

Secure Storage

Personal data is kept in secure systems with access restrictions and ongoing security monitoring.

Encryption

Sensitive data transfers are encrypted to safeguard information during communication between your browser and our infrastructure.

Limited Access

Access is restricted to authorized personnel who require the data to deliver services.

Although we deploy robust security measures, no online transmission method is entirely risk-free. We continually update our security practices to counter emerging threats.

Your Privacy Rights

You hold important rights concerning your personal data. Depending on governing laws, you may be entitled to view, rectify, erase, or limit how your information is used.

Access: Ask for a copy of the personal data we store about you
Correction: Update or fix inaccurate data
Deletion: Request removal of your personal information (subject to legal retention rules)
Restriction: Limit the processing of your information in certain cases
Portability: Request that your data be moved in a structured, widely used format

To exercise these rights, reach out using the contact details at the end of this policy. We will reply within a reasonable period as required by applicable law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and the purpose for which it was gathered.

Typical Retention Periods:

  • Customer contact and order information: 3 years after last service interaction
  • Payment transaction records: 7 years for tax and accounting purposes
  • Website analytics data: 26 months for service improvement analysis
  • Marketing communication preferences: Until you unsubscribe or 2 years of inactivity

Cookies and Web Tracking

We use cookies and related technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.

You can manage cookie settings via your browser preferences. However, turning off certain cookies might impact site functionality. For more details about our cookie practices, please consult our Cookie Policy.

Links to External Websites

Our site may include connections to external websites or services. This privacy policy covers only GlideStudioSteep and our site. We are not accountable for the privacy practices of external sites.

We recommend reviewing the privacy notices of any third-party sites you access via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, services, or legal obligations. When substantial updates occur, we will adjust the "Last Updated" timestamp at the top of this policy.

Please take a moment to review this policy periodically so you know how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or are concerned about how we handle your information, please reach out to us.

Contact Us About Privacy

GlideStudioSteep Privacy Team
Rose Street Garden Florist, Edinburgh
Edinburgh, United Kingdom EH1 3QR

Email: [email protected]
Phone: +44 131 555 0123

For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within seven business days.